Policy

Custom Orders

All custom orders must be paid in full upon request. Custom orders turn around time may vary.

Invoices

Open cart shopping will be Sunday-Saturday, invoices must be paid by midnight Saturday to open a new cart for the new week. If not be the due date the invoice will be canceled with items returned to store. After 3 unpaid returns customers will lose access to shop with Creation Station Plus.

Shipping

Paid invoices for previous week will be shipped out on Mondays, Holidays may effect this schedule.

Customer is responsible for providing the correct address for shipping. If a package is returned due to incorrect address or deemed undeliverable the Customer is responsible for paying for the return as well as any additional shipping cost to reship. 

Returns

Orders placed on our website or Facebook Live can be returned for store credit ONLY or be exchanged for a different color/size of the same item.

All sale items, daily deals or items purchased with a coupon code can NOT be returned.

All items must be in new condition with no smell of smoke, oils, deodorant, pet hair, or makeup. We cannot return or replace any items once they are worn or washed as we are not liable for damages that happen after items are worn or washed. We reserve the right to reject any return due to the above.

All shoes must be returned in original condition, sole or tread wear will result in the item being refused and no return will be processed.

Damaged Items

In the case you have received a damaged or incorrect item please attach a photo of the damaged/incorrect item and we will send a replacement. All damages or incorrect items must be reported within 5 business days from the date of delivery/pickup.

Price Adjustments

Due to our stock changing daily, we are unable to offer any sort of price adjustment if an item goes on sale after you have purchased it.

REPO

Any unpaid invoices are subject to be taken back to the boutique for resale after 7 days.

Any paid invoices left sitting in porch pickup bin longer than 24 hours will not be subject to theft protection as you agreed to take responsibly of pick up.